My Resume

Key Skills

• Instructional Design & Adult Learning: Grounded in the principles of adult learning and instructional design, with experience applying frameworks like ADDIE to develop relevant, outcome-driven professional development for educators and staff.

• Professional Learning Strategy: Skilled in designing and supporting professional development programs that align with instructional priorities, foster educator growth, and drive adoption of classroom technologies.

• Curriculum & Resource Development: Experienced in creating staff-facing instructional materials and learning tools using microlearning, scenario-based training, and other learner-centered approaches tailored to adult learners.

• Blended & Digital Learning Tools: Proficient in leveraging LMS platforms, authoring tools (e.g., Storyline, Captivate), and collaboration platforms to support accessible, flexible, and scalable learning experiences.

• Technology Integration & Troubleshooting: Strong technical support background that complements instructional planning—ensuring that learning technologies function effectively in real-world classroom environments.

• Project & Program Leadership: Lead initiatives from needs analysis to implementation and evaluation, aligning cross-functional teams and continuously refining approaches through stakeholder feedback.

• Knowledge Management & Documentation: Developed comprehensive support materials—including guides, tutorials, and knowledge bases—that promote self-directed learning and reduce support burden.

• Collaborative Communication: Adept at working across departments to co-develop solutions, facilitate training, and build strong relationships that drive successful professional learning outcomes.

Professional Experience

IT Technical Lead

Butler Tech |  Hamilton, OH
Dates of Employment: 2008 – Present

• Lead Technology Strategist for classroom integration across Butler Tech, aligning tools and systems with instructional goals to enhance teaching and learning outcomes.

• Technical Support & Troubleshooting: Deliver Tier 1 and 2 support for hardware, software, and learning technologies, rapidly diagnosing and resolving issues to minimize classroom disruptions and enhance user satisfaction.

• Mentor & Team Contributor: Actively participate in team hiring and training, contributing to a positive, growth-focused culture within the technology department.

• Collaborative Technology Integration: Work closely with educators and cross-functional teams to implement classroom technologies that align with instructional goals, ensuring usability and long-term adoption.

• Facilitator of the Butler Tech Associate School Technology Collaborative — a biannual convening of district tech leaders fostering shared learning, strategic alignment, and resource sharing among partner schools.

• Instructional Partnership: Collaborate closely with teachers, instructional coaches, and district leaders to drive effective use of digital tools, improve instructional delivery, and support professional learning needs.

• Process Improvement & Needs Assessment: Conduct informal needs assessments to identify gaps in workflows, resulting in the design and implementation of more efficient support and onboarding processes across departments.

• Process & Systems Innovator: Identify and improve workflows that support onboarding, classroom technology rollout, and helpdesk services, ensuring efficient and scalable tech operations aligned with academic priorities.

• Professional Learning Support: Provide informal coaching and embedded tech support that empowers educators to integrate tools confidently into instruction, modeling just-in-time learning approaches.

• Resource Development & Documentation: Create and maintain clear, user-friendly documentation, including guides, FAQs, and knowledge base articles, empowering users to self-solve common technical issues and reducing demand on the support team.

• Orientation & Departmental Onboarding: Support new employee orientation and assist in departmental hiring and training processes, contributing to a consistent and well-supported onboarding experience.

• Strategic Event Planner: Lead the planning and coordination of professional development days for IT staff, leveraging expertise in event and experience design to deliver engaging, goal-aligned learning experiences. Ensure sessions are high-impact, well-organized, and supportive of both learning objectives and team culture. 

IT Support Specialist

Butler County Prosecutor | Hamilton, OH
Dates of Employment: 2005 – 2008

• System Proficiency: Mastered Windows and Microsoft systems for desktop and software installation, troubleshooting, and support.

• Web Development: Created and maintained websites and portals with custom SQL integration, enhancing accessibility and functionality.

• Technical Training and Documentation: Conducted staff training on programs and applications as the designated IT subject-matter expert; developed technical documentation to support customer-specific systems and processes.

• Interpersonal Skills: Fostered a positive and inclusive workplace atmosphere through exceptional communication skills, building trust with non-technical users and ensuring effective knowledge transfer.

Education and Certifications

Education

Master of Education in Instructional Design and Technology
Bowling Green State University

Bachelor of Science in Technology, Concentration in Training and Development
Graduated magna cum laude

Bowling Green State University 

Certifications

CompTIA 

• A+ Certification

• Network+ Certification

IBM

• Enterprise Design Thinking Practitioner

• Enterprise Design Thinking Co-Creator

Full Resume